How does the delivery process work?
- Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.
- After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
- Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.
- International Shipping – International clients do not pay import duties levied by their government to Oddneve. Although we collect customs duty on behalf of delivery partner so that the product can reach your doorstep.
How are items packaged?
We pack our products in appropriate packaging to ensure safe delivery of product.
We pride ourselves on the quality of our packaging.
What is the range of locations to which Oddneve ships their products?
Oddneve ships pan India! Oddneve now ships to all the countries according to the availability of courier partners.
My order has been shipped. Now how can I track it?
- Once your order has been dispatched, you will receive an email with the details of the tracking number and the delivery partner, that is processing your order.
- You can track the status of your package 24 hours after your order is dispatched from our warehouse.
- Following are some our trusted delivery partners:
What is the estimated delivery time?
We usually dispatch most orders within 24 business hours (excluding Sundays and public holidays)
- While we are trying our best to avoid this situation, these delivery partner might delay your order. However, in case of international orders, product delivery may get delayed due to reasons attributable to logistics, custom clearance, lockdowns, public holidays, difference in time zone etc.
- If you are ordering our products from a Mega Sale event, dispatches may be a bit delayed due to increased volumes. We will target to dispatch all orders within 2 days of order date.
Are there any shipping charges applicable on my order?
- India shipping charges – There is absolutely No charges for any delivery to address within India.
- International shipping charges- The charges will be taken on lumpsum estimated basis which will include the charges taken by our delivery partner and custom duty to be paid thereon. The charges will be communicated to you at the time of ordering.
Does Oddneve ship outside India?
Yes, the products are available to all the countries across the world depending on the availability of courier partner.